The fire that affected last Tuesday evening (10-8-2021) the facilities of the Iberostar Hotel, located in the Costa Dorada tourist complex of the destination Puerto Plata, was control.
Yoanki Nieves offered the information, Iberostar’s Marketing Director for R&D and Latin America, who explained that: “on the afternoon of August 10, a fire broke out on the roof of the theater of the Iberostar Costa Dorada hotel in Puerto Plata (Dominican Republic), an annex building within the enclosure. Strictly following the indicated safety protocols, it was shut down immediately. “
He said all customers (around 800 guests) and hotel staff were safe and no one was injured in the incident. The common areas and guest rooms were not affected either.
He said the hotel was operating normally and work was already underway to restore the affected areas as soon as possible.
“For Iberostar Hotels & Resorts, the safety and well-being of all our customers and employees is a top priority. We are also committed to ensuring excellence and quality service at all times, ”he added.
The hotel chain thanked the authorities for their support in solving the problem. “On behalf of Iberostar, we appreciate the excellent support provided by the authorities in the country and in the province of Puerto Plata,” they say.