NDB’s Privilege Partners with Quintessentially to Provide Exclusive Concierge Services


From left to right: Nadie Fernando – Chief Product Development Officer NDB, Gihan Punchihewa – Head of NDB Privilege and Privilege Select Banking, Zeyan Hameed – Vice President NDB Branch Network Management and Product Development, Romesh Savanghan – Quintessentially General Manager Sri Lanka & The Maldives, Dinuk Ratnayake, Chief Operating Officer at Quintessentially and Avanti Bandara – NDB Senior Manager, Legal

NDB Bank’s Privilege Select Plus sets another benchmark by partnering with Quintessentially; the world’s only luxury member preferred concierge organization.

Ceylon Defined by Quintessentially is a specially curated local membership tier only available in Sri Lanka by Quintessentially which offers exclusive assistance with relevant international support for the exclusive benefit of the bank’s Privilege Select Plus clientele who will benefit from the Ceylon’s uninterrupted services Defined by Quintessentially 7 days a week from 9:00 a.m. to 7:00 p.m. accessible via voice (a dedicated hotline), messaging (a dedicated WhatsApp line) or email for assistance.

NDB Bank’s exclusive clientele will be entitled to Quintessentially lifestyle services such as flower, gift, cake and chocolate deliveries, restaurant recommendations and reservations and personal shopping, including global sourcing . which includes assistance with travel arrangements, hotel and transfer reservations, car rental and chauffeured assistance and experiences. Customers may also contact Quintessentially for assistance with certain entertainment requirements such as tickets to movies, cultural events, concerts, and local and global sporting events.

Gihan Punchihewa, Head of Privilege and Privilege Select Banking at NDB, said, “Partnering with Quintessentially was a strategic decision we made, to ensure that our valued customers are supported by the best concierge services in the world. At NDB, we view this offering as a key step in our journey to becoming the most progressive and client-centric institution.

Romesh Savanghan, Managing Director of Quintessentially in Sri Lanka and the Maldives, said: “We are proud to partner with NDB Bank in a partnership of this magnitude. We are confident that we can provide NDB Bank’s privileged customers with greater access to higher quality services that will enhance their lifestyle and allow them to experience new levels of luxury and discovery.”

In addition to exclusive concierge services to meet global and local lifestyle requirements, the Bank’s newly revamped Privilege branch will provide unrivaled services. These would include bespoke solutions such as financial advisory services as a one stop solution for all investment advice carried out in partnership with the NDB Wealth Bank Group companies, NDB Securities and NDB Investment Banking.

In addition, enhanced lending facilities to meet complex borrowing needs, a curated quarterly newsletter with macroeconomic coverage, investments and emerging themes in banking and finance, and exclusive benefits in Life and health insurance with international service providers are also part of the offers. Customers will receive priority service across the NDB Group network and will also benefit from exclusive benefits in the form of family and digital banking services among a wide range of additional services specially designed for their convenience.

Accordingly, NDB’s exclusive Privilege Centers located at Avissawella, Dharmapala Mawatha, Galle, Havelock Road, Kalutara, Kandana, Kandy, Kurunegala, Moratuwa, Mount Lavinia, Nawam Mawatha, Negombo, Pelawatte and Rajagiriya will continue to provide comprehensive financial solutions through through Relationship Managers. NDB Privilege also caters to offshore clients based in Australia, Canada, India, Singapore, the Middle East, the United States of America and the United Kingdom.


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