Bar move service charge hits hotel staff hard



With hotels and restaurants banned from charging service fees, waiters, chefs and other workers fear losing money and plan to approach management to ask for a pay rise. They also fear that tips given by customers out of goodwill will decrease.

Prakash Singh Koranga, 27, from Uttarakhand, a chef who works at a popular Moti Mahal Deluxe franchise restaurant in South Delhi, said the service charge which is split proportionally among the staff acts as a “ extra income” and an “incentive to give our best at work.

“I’ve been in this industry for about five years now. As chef, I will continue to cook the best possible meals for the guests, but the decision affected our morale, as we now had to make do with our salary alone. Is it possible to survive in this time of inflation on just a salary of Rs 14,000. We will have to follow the new standards so I will ask my employer for a salary increase to compensate,” he told PTI .

Fellow food and dining chef Naveen Pandey, who worked for the famed chain for 18 years, echoed her sentiments.

“I might even change places (restaurant) with better prospects, if they don’t raise my salary,” said Pandey, a

Originally from Delhi. Amid mounting consumer complaints, the Central Consumer Protection Authority (CCPA) on Monday banned hotels and restaurants from levying service charges automatically or by default on food bills and allowed customers to file complaints if of violation.


Comments are closed.