The description: ABOUT STANFORD AND RESIDENTIAL AND CATERING (R&DE) BUSINESSES:
Founded in 1891, Stanford University is one of the nation’s top academic institutions, excelling in a wide range of fields from humanities and information technology to health sciences and medicine. The university is located near Palo Alto, 35 miles south of San Francisco, on an 8,800-acre campus.
Residential & Dining Enterprises (R&DE), Stanford University’s largest auxiliary organization, supports the university’s academic mission by providing the highest quality services to students and other members of the university community. The Department has an annual operating budget of more than $316 million and manages a $3.1 billion asset portfolio comprising seven million square feet (one-third of Stanford’s physical plant), supplies housing for nearly 14,000 students and their dependents, serves more than 18,000 daily meals at 30 restaurants and outlets and more than 500,000 meals at sports concession events, and hosts 20,000 conference guests every year. R&DE includes 1,300 FTEs and part-time staff in the following divisions: Office of the Associate Senior Vice President (SAVP), Student Housing Operations, Stanford Dining, Stanford Hospitality & Auxiliaries, Stanford Conferences and a team of Business Partners strategic R&DE: Finance and administration, human resources, information technology, maintenance operations and capital projects and strategic communications.
“Students (customers) first” is the R&DE mantra and our strategic goals reflect our commitment to delivering quality and excellence to our constituents every day. In R&DE, “excellence is defined by aligning our strategic objectives and our performance with our vision”.
Stanford and R&DE are committed to creating and maintaining a diverse environment. R&DE’s commitment to promoting diversity, multiculturalism and inclusion is reflected in our work of excellence in service to our students. Diversity is more than a commitment, it is the basis of what we do. We are all about equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other characteristics that make us different.
OBJECTIVE OF THE POSITION:
Supervise and manage assigned area, including personnel engaged in facilities management, custodial services or building/equipment maintenance.
MAIN TASKS* :
Coordinate day-to-day activities of assigned shops, including: planning and assigning work to personnel and directing and directing workers in the performance of assigned work; monitor the progress of project work and activities, make necessary changes; conduct performance reviews of assigned personnel; perform quality assurance checks and coordinate health and safety programs and training.
Track budget for area of responsibility and provide estimates and time and labor requirements to upper level management based on cost analyses, ensuring work is completed in accordance with price and agreement stipulated.
Implement, interpret and manage policies and procedures relating to facility operations and management.
Manage service contracts, if applicable.
Coordinate activities, construction and renovation with Stanford staff, contractors and/or suppliers. Support assigned project activities; ensure compliance with the larger objectives of the unit.
Additional Main Duties of the Building Operations Supervisor (BOS), Off-Campus Operations Supervisor (OOS), or Housing Operations Supervisor (HOS):
Demonstrated experience and ability to directly supervise and manage building/area custodial and facility operations (indoor and outdoor), as well as various custodial bargaining unit employees and temporary employees, in a university housing environment 24/7/365 with a variety of building types (residential, restaurants, administrative offices, commercial kitchens, event spaces, guesthouses, etc.) and building occupants (students, faculty, staff, conference guests, etc.).
Demonstrated experience and ability to inspect, report and follow up on custodial, facility and building/area maintenance issues.
ability to build and maintain effective, positive and efficient teams.
Demonstrated ability to understand and communicate client needs to assist in the development, planning and implementation of appropriate actions to meet client, department and university expectations.
Ability to participate in the after-hours “Duty Supervisor” rotation program (answer emergency phone calls and take action for the division and department). The role of “duty supervisor” is usually for two or three one-week rotations per year. Ability to act as a back-up for other BOS/OOS, as well as provide a back-up to the Apartment Building Manager upon request.
Experience and ability to use computer applications and other technologies to manage/perform essential job functions and to manage assigned projects, programs and initiatives.
* – Other tasks may also be assigned
Qualifications – External
A combination of education, training and experience performing similar responsibilities as listed above. Preferred post-secondary education.
Knowledge, skills and abilities:
Demonstrated ability to use technology in support of facilities management (work order systems, spreadsheets, trend analysis, etc.)
Experience working in a residential higher education university environment preferred.
Ability to coordinate day-to-day activities, including work planning, quality assurance, program validation, monitoring of maintenance activities and supervision of personnel.
Demonstrated ability to work independently on projects and initiatives, delivering accurate results under tight deadlines and with limited resources.
Demonstrated experience working with sub-contractors/suppliers and demonstrated ability to monitor project activities and ensure compliance with internal/external regulations.
Demonstrated experience in policy analysis and interpretation.
Knowledge of environmental and safety rules, regulations and policies. Ability to perform site inspections to ensure compliance.
Ability to follow written and verbal instructions and communicate these instructions to others.
Certifications and licenses:
Must possess a valid CA driver’s license.
Sitting frequently, office computer tasks, lifting/carrying/pushing/pulling objects weighing up to 10 pounds, complete visual inspections of facilities.
Frequent standing/walking (including going up and down stairs), twisting/bending/bending over/crouching, light grasping/fine handling, using a phone, lifting/carrying/pushing/pulling objects weighing up to ‘at 11 to 20 lbs.
Rarely kneeling/crawling, climbing (ladders, scaffolding or other), reaching/working above the shoulders, grasping forcefully, writing by hand, sorting/filing documents or parts, lifting/carrying/pushing/pulling objects weighing more than 40 pounds.
Requires 24/7 response availability for emergency situations.
May be exposed to noise > 80dB TWA.
Can work at heights of 4 to 10 feet.
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Safety Culture: Demonstrates commitment to personal responsibility and the value of safety; communicates safety issues; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable university policies and procedures, including but not limited to personnel policies and other policies found in Stanford University’s administrative guide, http://adminguide. stanford.edu
The duties listed are typical examples of work performed by positions in this job classification and are not intended to contain or be construed as a complete inventory of all duties, tasks and responsibilities. Specific duties and responsibilities may vary based on department or program needs without changing the general nature and scope of work or level of responsibility. Employees can also perform other assigned tasks.
Consistent with its obligations under the law, the University will provide reasonable accommodations to any employee with a disability who requires accommodations to perform the essential functions of their job.
Stanford is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status protected or any other feature protected by law.
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