Jammu- Pilgrims visiting Amarnath can now give input to the shrine authorities to improve the facilities.
The Shri Amarnath Shrine Board (SASB) launched Pilgrim Feedback Services (PFS) on Monday, officials said.
People can rate their experience on the overall yatra facilities, accommodation, sanitation and food quality at the camps, in addition to making suggestions and comments.
The system takes feedback directly via text message from everyone who has undertaken the yatra, an official told PTI.
More than 55,000 pilgrims had offered prayers on the fifth day of the pilgrimage to the shrine, located at an altitude of 3,880 meters and home to the naturally formed ice.
The manager said the feedback is used for the continuous upgrading of the facilities.
The Jammu Municipal Corporation also employed young research assistants for two months to gather feedback from pilgrims in Jammu town.
The annual 43-day yatra started from the twin base camps – the traditional 48km Nunwan-Pahalgam in southern Kashmir at Anantnag and the shorter 14km Baltal in central Kashmir at Ganderbal – on June 30 .
A total of 39,269 pilgrims have left Bhagwati Nagar base camp for the valley since June 29, when the first group of pilgrims was reported by Lieutenant Governor Manoj Sinha. The yatra is due to end on August 11 on Raksha Bandhan.
Be part of quality journalism
Quality journalism takes a lot of time, money and hard work to produce and despite all the difficulties, we still do it. Our reporters and editors work overtime in Kashmir and beyond to cover what matters to you, tell great stories and expose injustices that can change lives. Today, more people are reading Kashmir Observer than ever before, but only a handful are paying as advertising revenue plummets.
CLICK FOR DETAILS